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5th World Conference on Information Systems for Business...
Sunday October 18, 2026 12:15pm - 2:15pm PDT
Authors - David Livingstone T. Ramos
Abstract - Quality assurance (QA) in higher education is a critical mechanism for promoting academic excellence, institutional ac-countability, and societal impact. State Universities and Colleges (SUCs) in the Philippines serve as gateways to education for under-served regions but face significant challenges in maintaining and im-proving quality due to the absence of standardized frameworks, reliance on manual processes, and limited technological integration. These issues hinder their efficiency, compliance with accreditation standards, and ability to respond to evolving educational demands. This study examines the role of a Quality Assurance Information System (QAIS) as a solution for addressing these challenges. Employing a literature review methodology, it evaluates current QA practices in SUCs and identifies gaps, such as fragmented processes, inconsistent standards, and insufficient data management capabilities. The research emphasizes the potential of QAIS to streamline processes, automate routine tasks, and provide real-time data for evidence-based decision-making. Key components of an effective QAIS include modular design for scalability, compliance with international standards, user-friendly interfaces, and robust analytics for monitoring and continuous improvement. By implementing QAIS, SUCs can align their practices with global benchmarks, enhance stakeholder engagement, and improve institutional performance. The study also highlights challenges in adopting QAIS, including resource limitations and resistance to change, and proposes strategies to mitigate these barriers. The findings offer actionable recommendations for SUCs to implement and scale QAIS effectively, aligning with national and international quality standards while addressing local needs. By leveraging QAIS, SUCs can enhance their competitive-ness, improve educational outcomes, and contribute to broader national development goals.
Paper Presenter
Sunday October 18, 2026 12:15pm - 2:15pm PDT
Virtual Room C Bangkok, Thailand

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